Responsible Gaming

We want you to feel in control, safe and secure while you’re playing all our wonderful games at Rainbow Riches™ Casino. Keeping it fun is our mantra.

Knowing Your Limits

We always want our members to have a good time on site. However, sometimes gambling can become a problem.

With that in mind, here are some handy starter tips for keeping it fun.

  • Always establish limits for depositing, wagering and losses before you start playing so you can keep track of your spending.
  • Decide beforehand on a time limit for your playing session and stick to it. Within that period ensure that you take regular breaks from playing.
  • Never gamble if it interferes with your daily responsibilities.
  • Never gamble if you are in recovery for any dependency or are under the influence of alcohol or any other substance.
  • Never gamble if your primary aim is to recover losses.

If you are worried you may be gambling too much, check out our Self-Assessment questions. You can get further help here or talk to our professional-trained staff, 24/7.

Setting Limits

First identify what you want to do:

If you want assistance keeping to the principles above, why not use some of our wonderful tools. These will help you to gamble more responsibly. They’re super easy to use!

Account Deposit Limits - If you would like to set a daily, weekly or monthly limit you can do this by setting limits on the amount you deposit.

Session Reminder - To help you keep in control of the amount of time you spend on site, you can set a session reminder that’ll give you a heads-up if you’re playing too long.

Account Cool off - You can take a break from the site for a period of time between 24 hours and 6 weeks, during which time you won’t be able to log in to your account.

Self Assessment Questions

Answering the questions below will help you assess the level of your play:

  • Do you stay away from work to gamble?
  • Do you gamble to escape from a life you consider to be boring or unhappy?
  • When you're gambling and you run out of money, do you feel lost or empty, and feel the need to gamble again as soon as possible?
  • Do you gamble until your last penny is gone, even the bus fare home or the price of a cup of tea?
  • Have you ever lied to cover up the amount of money or time you spend gambling?
  • Have others ever criticized or made comments about your gambling?
  • Have you lied, stolen or borrowed just to get money to gamble or pay gambling debts?
  • Are you reluctant to spend 'gambling money' on anything else?
  • Have you lost interest in your family, friends or hobbies and interests?
  • After losing, do you feel you must try and win back your losses as soon as possible?
  • Do arguments, frustrations or disappointments make you want to gamble?
  • Does your gambling cause you to feel you feel depressed or even suicidal?

The more you answer 'yes' to these questions, the more likely you are to have a serious gambling problem. At this point we strongly recommend that you contact our Customer Support team or one of self-help organisations detailed below.

Getting Further Help

Account Self Exclusion - A self exclusion is for a set period (minimum 6 months up to 5 years) where the account is inaccessible. It will not be possible for you to re-open or access your account.

Once you opt to self exclude we strongly recommend that you consider self excluding access to any other accounts you may have with other operators.

What other help is available?

Gamban

Sign up free here. Gamban provides software which blocks gambling websites, which can be installed on any device to help you refrain from gambling.or find out more at https://gamban.com.
GAMSTOP GAMSTOP is a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain.
BeGambleAware Provides information on how to gamble responsibly and offers advice on dealing with problem gambling.
GamCare A registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling. You can contact GamCare 24/7, for free on 0808 8020 133 or by visiting their website.
Gamblers Anonymous (UK) Gamblers Anonymous is a fellowship of men and women who have joined together to share their experiences, try and solve their common problems and thereby help others to recover from gambling problems. Gamblers Anonymous can be contacted on 020 7384 3040 (UK only) or by visiting their website.
Gamblers Anonymous International Service Office If you live outside the UK this organisation provides details of your nearest local participating Gamblers Anonymous support group. Please visit Gamblers Anonymous for further details.

Underage Gambling

If you are under the age of 18, this site isn’t for you, both in a legal and content sense! In fact, it’s illegal for anyone under 18 to open an account with us.

To make sure we keep Rainbow Riches for adults only, we perform extensive electronic verification checks using a third-party data reference company to validate the age and identity of all members. We reserve the right to ask for verification at any time and suspend your account until information proving an appropriate age is provided.

If you’re found to be under the age 18, all bets placed will become null and void and any winnings forfeited. Other legal ramifications may apply, as well as an immediate account suspension.

Using a family computer to play on site? Make sure you restrict access to parts of the internet for those under the age of 18 using facilities such as www.fosi.org or www.netnanny.com.